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KTHY Cyprus Turkish suspends operations

Published on 23rd June 2010 by wallace shackleton, 8225 views
Airline news  Turkey  Cyprus Turkish Airlines - KTHY

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Comments

1 gulsen
(23. 6. 2010, 10:40 CET)
i have a flight on the 8th of july i would like 2 know wha is gonna happen with this now?

2 .
(25. 6. 2010, 14:35 CET)
everyone is saying something different and i would like to know what is going to happen as i fly on the 5th of july. i am very upset at this situation however feel that KTHY could of handeled there customers better.

3 Chris
(25. 6. 2010, 15:55 CET)
I have a flight early tomorrow morning and would like to know what is happening.

4 stu
(25. 6. 2010, 20:11 CET)
We also are disgusted with the lack of information from KTHY we are flying out or was next saturday whats going on do we book alternative flights come on KTHY pass on information otherwise you will not need a airline as you will not have any customers Please update your website or answer your phone

5 Te
(25. 6. 2010, 21:03 CET)
my inlaws was going on this sunday i phone the travel agent they said there will be no flghts never again with KTHY

6 Tejay
(25. 6. 2010, 21:33 CET)
i hope the would fix up with this , ive got a flight next month on the 21st im quite worried what is going to happen with it i really want to go like you lot , i was supposed to go on the plane from stansted but looks like i aint going to go on it now im unsure evryones saying something else and im unsure of what is going to happen in the days i want to know if i would be able to go on it on the day im supposed to go which is 21st aniway can someone tell me and the others in detail what is going to happen

7 Chris
(26. 6. 2010, 13:13 CET)
I flew back on 25th June from Izmir-Stansted. The flight was cancelled and had to pay for a 2 new flight with Turkish Airlines which cost be GBP700. insurance company wont pay at the moment as only cover if I cancelled the booking due to ill health.

8 stu
(26. 6. 2010, 14:44 CET)
chris, Did you pay by credit card if so contact the credit card company ask for a claim form and quote Section 75 of the Consumer Credit Act 1974 good luck

9 Stephen
(26. 6. 2010, 15:33 CET)
We have flights booked 8th July Antalya-Stansted return, please advise what will be happneing concerning these flights. Do we rebook? rather frustrated that someone has been in touch via email or perhaps it would be better if you answered the telephone as you are requesting people to telephone a particular telephone number.

10 Jean
(26. 6. 2010, 16:22 CET)
I have a flight booked for the 6th July and would like to know what is happening.

11 Oz
(26. 6. 2010, 23:21 CET)
Will we be fully refunded for cancelled flights?

12 Nuray
(27. 6. 2010, 10:12 CET)
If you booked by credit card, and your flight was cancelled you should be able to get your money back from your bank. However if you are flight is mid July as mine is, we will have to sit and wait. As I have been informed by my bank that until the flight is not made, can they try then to get your money back. Can't even make alternative arrangements at this stage in case KTHY put on replacement flights.

13 Molly
(27. 6. 2010, 10:45 CET)
We are due to fly from Stansted to Izmir on 16th July. Information from company - NIL, no email, nothing. I had to phone Stansted airport to get a number that actually connected. Hotel booked and paid for. Flights to Stansted paid for. Do I try to rebook before all other flights are full? Hope to claim from my credit card if no alternative flights offered.

14 Val
(27. 6. 2010, 14:55 CET)
Was due to fly from Antalya to Heathrow 26.06.2010 No flight, No info, No answer to phone. therefore had to book another Flight Carrier 381.00 euro. don't know if able to get refund fromKHTY yet, cannot get info from anywhere?.

15 claire
(27. 6. 2010, 16:25 CET)
just found out about the flights. we are due 2 fiy from stanstead 2 gaziantep on the 15th july then 2 ercan on the 4th aug. dont know what 2 do!!!. tried callin travel agent 4 help without much luck!!!. NO INFO from anywhere. dont know what 2 do!!!

16 Linda
(27. 6. 2010, 18:42 CET)
My son and his family are due to fly home to England onm 2nd July, and we are due to fly on 9th. Do we go ahead and try and book an alternative flight or wait to see if alternative flights are offered, or a buyer is found. No information anywhere from anyone, even the British Embassy didn't know anything about it. AS much use as a Chocolate Teapot

17 Tejay
(27. 6. 2010, 22:52 CET)
I've heard that its all fine with it know yesterday the planes have been up nd going already the KTHY have arranged a partnership with another company however 3 people that i know went to cyprus , istanbul, already since yesterday which was 26.06.10 also my relative cousin of mine works in a place where she sells tickets for her company and i ringed and she said its going to be fine

18 Patrick UK
(27. 6. 2010, 23:39 CET)
Does anyone have any idea how or if we can confirm the news posted by Tejay. Were booked to fly 6th aug so have weeks before our flight but very concerned all the same.

19 Tejay
(28. 6. 2010, 00:18 CET)
Patrick its all fine ive seen it on the turkish news and the news paper and the owner of KTHY said hes going to carry on with hes job also you would go no matter what because its fine im going on the 21st so yh its all back to normal if your going with KTHY

20 Jules
(28. 6. 2010, 08:49 CET)
Hi everyone - having read most of the posts, it still doesnt clarify anything. Can people pls post internet links, sources of news Tejay and phone numbers that have worked, so that we can look into making some progress please. My dad is visiting the KTHY offices today, will update later as to outcome.

21 WOS
(28. 6. 2010, 16:07 CET)
Just saw an updated article (28-06-10) on the following website that looks more hopeful?? www.turkishweekly.net

22 Molly
(28. 6. 2010, 16:53 CET)
Just spoke to abta office in uk. Spoke to a very helpful woman who confirmed that Atlas are taking over KTHY flights from today. I got a helpline number of Aviation Authority in Cyprus and spoke to a man there who confirmed that Stansted-Izmir flights are definitely reinstated. The number is 00-903-922-31-41-69. I hope this helps. I am due to fly on 16th July - fingers crossed.

23 PDF
(28. 6. 2010, 18:24 CET)
Friends of mine booked to return with KTHY from Dalaman on the 25th June 2010 - on their behalf I telephoned KTHY, gave them my telephone number, as requested, to enable them to tell me of the plan for my friends flight back to the UK - it is now 28th June and I have received no telephone call from KTHY - customer care? non existent

24 Tejay
(28. 6. 2010, 20:05 CET)
people nothing to worry about ,ATLAS JET and KTHY are working together since yesterday and i know alot of my friends and relatives which are gone by KTHY already , back to normal !

25 Molly
(28. 6. 2010, 22:48 CET)
If anyone is still worried about their flight please see post number 22 which I added earlier. The number is the helpline given by ABTA and connects to the Aviation Authority in Cyprus. I spoke directly to the Authority with a man who had very good English and he confirmed that flights via Izmir to Stansted are re-instated from today 28-06-10. This site is a very helpful forum. The KTHY website is not updated which is very frustrating for customers.

26 Angela
(28. 6. 2010, 23:29 CET)
Go to Atlasjet website, FAQ, and there you will find details for those of us holding KTHY tickets. At last some clarification .........

27 liz scotland
(29. 6. 2010, 09:47 CET)
hi i have just read on net that altlas jet and kthy have cancelled on talks and all deals are off i am due to fly out this sat cant get through to anyone good luck to everyone

28 Patrick
(29. 6. 2010, 18:15 CET)
Hi all, still conflicting but worrying reports, Liz what website did you read that all negiciations had been called off.

29 Ali
(2. 7. 2010, 21:45 CET)
Latest information on www.atlasjet.com under FAQ in english. Extra flights laid on and tickets being honoured ,but no news yet for summer peak when KTHY had 3 flights a day to stansted all sold out!!!

30 Ron
(3. 7. 2010, 00:37 CET)
I have searched everywhere to find out what is happening and www.transit-travel.com (and use the link CTA suspend) seems the most up-to-date. At least they are giving advise as they know it.

31 Ozlem
(5. 7. 2010, 22:13 CET)
Hi I have called Atlas Jet in Istanbul and spoke to a lady until 11 July they guarantee all flights to turkey - no guarantee after this date. I just want my money back. They said I need to call Cyprus Turkish airline call centre to get this arranged, No one answers - so frustrating. Will keep you posted with my progress.

32 Kay
(8. 7. 2010, 10:52 CET)
Has anyone had any luck with getting money back? Is there a seperate number to call for this? Thanks.

33 Paul
(8. 7. 2010, 14:50 CET)
I am also having no luck in contacting KTHY? So frustrating. Why don't they contact people to let them know what is happening or even up-date their website with the official word? Only they know? It's NOT good for Customer relations especially if they are hoping to re-invent themselves next year! Who will travel with them if they can't look after their Customers NOW?

34 Jan
(9. 7. 2010, 09:29 CET)
Its says on world bulletin they have had their licsense suspended for 3 months. So even if they are still 'trading' it doesnt look good for flights over the summer.

35 Robert
(10. 7. 2010, 18:33 CET)
Direct Traveller can contact Atlasjet and get them to confirm your Flight arrangements. There is a small fee for this service.

36 Jean
(14. 7. 2010, 18:53 CET)
Is anyone flying from Manchester on 28th july with kthy. if so do you know if they are still flying.

37 Timur
(20. 7. 2010, 10:03 CET)
The chances of a refund is probably nil, they have gone into bankruptcy, while at the same time still selling tickets - they saw this coming they have screwed up up a lot of people's holiday plans, and i hope they do not benefit from the monies they have accumalated (stole),and they have a further nerve of not answering their phones and other communication channels, no information about what is going on. COWBOYS with a capital C,the will probably re-invent them selves under another name is'nt that what always happens.FRUSTRATED, don't get me started

38 Caroline
(6. 8. 2010, 13:53 CET)
Received full refund from Credit Card, when KTHY announced on the 21st June they were no longer flying, booked new flights with Thomas Cook, copied website page to Credit Card Company along with their form and within 10 days they paid.

39 lesley ramos
(23. 8. 2010, 11:26 CET)
I am supposedly flying with KTHY in october - does anyone know if this is likely to happen?

40 Semra
(13. 9. 2010, 15:36 CET)
Has anybody get many back? I read few people email that it is possible to get it back,but how exactly? and is it possible to have it by Debit card too? I had flight 5th of July but It was not possible to fly by Atlasjet,They did not help me actually SO I had to buy another ticket from another company. Thanks

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